Last updated: June 23, 2022

We understand that the privacy of your information is important to you and we are committed to being transparent about how we use, share and protect your information. To help further our commitment, we have developed this Privacy Statement This Privacy Statement is provided by OMSzone (referred to in this Privacy Statement as “OMSzone”, “us”, “we”, or “our”) to help you better understand the types of information we collect, why we collect it, how we will use it and the various options you have to manage the privacy of your personal information.

Scope of this privacy statement

This Privacy Statement describes our privacy practices for personal information we collect from or about individuals through our services, sites, products and mobile or other online applications (collectively, “Services”) and other initiatives such as marketing, product trainings and events. 

In addition, please note that this Privacy Statement only applies where we process personal information about you as a “data controller” as defined by the General Data Protection Regulation (“GDPR”), an  “organisation” as defined by the Personal Data Protection Act 2012 (“PDPA”) or a “business” as defined by the California Consumer Privacy Act 2018 (“CCPA”). 

When we process your personal information as a data controller, organisation or business, OMSzone is the controller of your personal information for the purposes of the GDPR. 

What personal information we collect

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information, but we don’t store credit card numbers. (payment process via secured payment gateways)

When you visit our website or use our application, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our website and services.

Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or reselling partners, or sign in to one of our products through an authentication service provider like Facebook or Google, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.

What we do with the information we gather

The goal of collecting customer and visitor information is to create an efficient and friendlier user experience while working with OMSzone. Personal information submitted at the time of registration may be used by OMSzone for the marketing and promotion of OMSzone products that we feel may be of interest to you. We may contact you by email or phone for understanding your needs or requirements. This helps us build the product that aides you in the long term.

You may “opt out” of these marketing activities during the registration process, by updating your account settings or via postal mail. We may use demographic and/or profile data to tailor your experience on our sites, show you content that we think you may be interested in, and display content according to your preferences. Furthermore, we shall have the right to retain records of all data pertaining to use of the website including, but not limited to, usage, activity logs, and click-throughs. We may disclose such data to third parties provided it is grouped with other user data and is presented in an aggregate form. We may also disclose, on an anonymous basis, statements made by our customers.

To whom we disclose personal information

We take your privacy very seriously. None of the information that is collected by OMSzone is rented or sold to any third parties for any purpose. Limited information may be shared with a third party that has partnered with OMSzone if that information is protected under a confidentiality obligation with that third party and is used only as a part of providing the OMSzone service to the customer. We reserve the right to disclose information when required by law.

Other information

By submitting personal information to us or using our site, you agree that we may collect and use such personal information in accordance with our privacy policy or as permitted by law. If you do not agree with these terms, do not provide any personal information to us. If you refuse or withdraw consent, or do not provide us with any necessary personal information, we may not be able to provide you with products or service.

Removal from our database

To request removal from the database, please submit a support request and we will be happy to remove your information promptly for a small fee. If you request that we modify or remove all of your personal information, we will promptly do so, to the extent possible. Once your personal information has been removed you will not be able to use our products or services unless you re-register. You may request details of personal information about you that we hold under the Data Protection Act 1998. If you would like a copy of the information held about you please send an email requesting this information to dpo@oms.zone

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you disable cookies we will not be able to allow access to the website as the login procedure utilises cookies.

External links on our website

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Statement. You should exercise caution and look at the Privacy Statement applicable to the website in question.

IP Address

We use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregated used. IP addresses are not linked to personally identifiable information.

Security of your information

We take data security very seriously and we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to protect and secure the personal information (including sensitive personal information) we collect. Our security procedures mean that we may request proof of identity before we disclose personal information to you.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software (which appears as https in your browser window), which encrypts information you input in addition to maintaining security of your information.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. Click here for more information on how to sign off.

Our security measures comply with the Data Protection & Acceptable usage policies of the third party entities (such as Marketplaces) which are also a source of information.

Data protection officer

We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to dpo@oms.zone

International data transfers

We may transfer your personal information to and process and store your information in countries such the United States of America and other countries where our third-party service providers operate in compliance with applicable law. Some of these countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective). However, we have taken appropriate safeguards to require that your personal information remain protected.

Where the GDPR or related data protection laws apply, such transfers will be under the European Commission’s model contracts for the transfer of personal data to third countries (i.e., the standard contractual clauses), pursuant to Decision 2004/915/EC and Decision 2010/87/EU

Changing of personal information

You may edit your personal information at any time by clicking on the “My Account” when you are signed in to OMSzone dashboard. All information can be changed including: address, email, phone and more. The new information will be updated in our system and used in the collection of information when visiting OMSzone.

Merger or Acquisition

If OMSzone merges or is acquired by another company, all current information OMSzone has will be shared with the other company. OMSzone will do its best to inform you of the transaction. This Privacy Policy inures to the benefit of our successors and assigns.

How to contact us

If you have questions or comments about this Privacy Statement or our practices, please contact us:

  • Email: contact@oms.zone
  • Direct Mail: 101, OMSzone, Sargasan Circle, Gandhinagar, Gujarat, India

Our data protection officer can be contacted at dpo@oms.zone

Changes to our privacy statements

We reserve the right to make changes or updates at any time, in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make material changes to the way we process your personal information, we will provide you notice via our services or by other communication channels, such as by email and if required by applicable data protection laws seek your consent.

You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Privacy Statement. Please review any changes carefully.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms of use.